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Getting started

  • Where can I register?
  • Mapalize in 6 steps
  • Explanation icons

Subscriptions

  • How can I upgrade my subscription?
  • How can I cancel my subscription?
  • What does Mapalize cost?
  • How does a promotional code work?
  • What can I do with which subscription?

Billing

  • What is Mollie?
  • Billing
  • View/download invoices
  • Available payment methods

Account

  • Where can I adjust my account settings?
  • Where do I change my password?
  • I forgot my password
  • Can I connect Mapalize to my own system?

Data

  • Where does the data used by Mapalize come from?
  • What is the update frequency of the data?
  • Do you also have data from other countries?
  • How many types of area characteristics do you have?
  • What filters do you have for areas?
  • How do I export data?

(Service)areas

  • What does global search mean?
  • How do I create a catchment area?
  • Can I create a map from my service area?
  • Can I find similar areas without the Mapalizer?
  • What can I do with ‘areas’?

Locations

  • How do I import my locations?
  • Can I create a new map from my location?
  • Can I view area characteristics of my location without creating a map?
  • What does global search mean?
  • What do you mean by references?
  • How many labels can I add to my locations?
  • Where can I add or remove labels?
  • At locations the tab ‘maps’ is empty. How come?
  • What can I do with locations?
  • How do I add locations to my map?

Maps

  • What do you mean by determine your scope?
  • Can I share my created map(s)?
  • How do I make a map?
  • Why can’t I export features?
  • How do I open existing maps?
  • What can I do with maps?

Mapalizer

  • At which geographical levels can I make area characteristics visible?
  • How many detail filters can I use in the Mapalizer?
  • How do I use the Mapalizer?
  • Find similar areas in the Mapalizer.
  • Which filters can I use?
  • How do I save areas of interest?
  • Where is my map stored?
  • Why can I only see 1 spread at a time?
  • Cross section, what is it and how do I make it?
  • What can I do with the Mapalizer?
  • Why is the result of the filter outside my area?
  • I can’t find similar areas.
  • What map views do you have?
  • Where are similar areas stored?

Favorites

  • Where are my favorites stored?
  • How do I create a new area from my favorites?
  • What can I do with favorites?

Comparator

  • How do I compare areas?
  • What can I do with the comparator?

Provenance investigations

  • How do I import provenance studies?
  • What can I do with my provenance research in Mapalize?
  • How do I add my provenance research to my map?

Teams

  • How do I send a team invite?
  • What can I do within a team?
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Available payment methods

We use the services of Stripe for processing payments. They process payments and have PCI Compliance. This is an international security standard that places high demands on the storage and secure processing of card and transaction data. By working with this party, we ensure that your payment details are processed securely. Payment information is processed solely by Stripe. We do not store any financial data ourselves.

Direct Debit – SEPA Direct Debit

When you choose this payment method, we ask for permission to debit the amount from your account every month. For this we need your account number and address details. SEPA Direct Debit is available in the following countries: Eurozone: Austria, Belgium, Cyprus, Estonia, Finland, France, Germany, Greece, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Portugal, San, Marino, Slovenia, Slovakia, Spain. Non-Eurozone: Bulgaria, Denmark, Hungary, Iceland, Croatia, Liechtenstein, Norway, Poland, Romania, Czech Republic, United Kingdom, Sweden, Switzerland.

iDeal

When you choose iDeal as payment method, you pay the first term of your membership via iDeal. By making this transaction, you authorize us to automatically deduct the monthly fee for your chosen membership from the account number you use.

Credit card, Visa, MasterCard

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Updated on November 16, 2022
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