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Mapalize Support EN

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Getting started

3

Where can I register?
Mapalize in 6 steps
Explanation icons

Subscriptions

5

How can I upgrade my subscription?
How can I cancel my subscription?
What does Mapalize cost?
How does a promotional code work?
What can I do with which subscription?

Billing

4

What is Mollie?
Billing
View/download invoices
Available payment methods

Account

4

Where can I adjust my account settings?
Where do I change my password?
I forgot my password
Can I connect Mapalize to my own system?

Data

6

Where does the data used by Mapalize come from?
What is the update frequency of the data?
Do you also have data from other countries?
How many types of area characteristics do you have?
What filters do you have for areas?
How do I export data?

(Service)areas

5

What does global search mean?
How do I create a catchment area?
Can I create a map from my service area?
Can I find similar areas without the Mapalizer?
What can I do with ‘areas’?

Locations

10

How do I import my locations?
Can I create a new map from my location?
Can I view area characteristics of my location without creating a map?
What does global search mean?
What do you mean by references?
How many labels can I add to my locations?
Where can I add or remove labels?
At locations the tab ‘maps’ is empty. How come?
What can I do with locations?
How do I add locations to my map?

Maps

6

What do you mean by determine your scope?
Can I share my created map(s)?
How do I make a map?
Why can’t I export features?
How do I open existing maps?
What can I do with maps?

Mapalizer

14

At which geographical levels can I make area characteristics visible?
How many detail filters can I use in the Mapalizer?
How do I use the Mapalizer?
Find similar areas in the Mapalizer.
Which filters can I use?
How do I save areas of interest?
Where is my map stored?
Why can I only see 1 spread at a time?
Cross section, what is it and how do I make it?
What can I do with the Mapalizer?
Why is the result of the filter outside my area?
I can’t find similar areas.
What map views do you have?
Where are similar areas stored?

Favorites

3

Where are my favorites stored?
How do I create a new area from my favorites?
What can I do with favorites?

Comparator

2

How do I compare areas?
What can I do with the comparator?

Provenance investigations

3

How do I import provenance studies?
What can I do with my provenance research in Mapalize?
How do I add my provenance research to my map?

Teams

2

How do I send a team invite?
What can I do within a team?

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Account

Where can I adjust my account settings?
Where do I change my password?
I forgot my password
Can I connect Mapalize to my own system?

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